Information in compliance with personal data protection regulations
In Europe and Spain, there are data protection regulations designed to safeguard your personal information, which our entity is required to comply with.
Therefore, it is very important to us that you fully understand what we are going to do with the personal data we request from you.
Thus, we will be transparent and give you control over your data, with simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if after reading this information you have any questions, do not hesitate to ask us.
Thank you very much for your cooperation.
Who are we?
- Our denomination:RETSE ALIMENTARIA S.L.U.
- Our CIF / NIF:B42683383
- Our main activity:THE INTERMEDIATION AND WHOLESALE AND RETAIL TRADE OF FRUITS AND NUTS, VEGETABLES, POTATOES, LEGUMES, GREENS, OIL, AND WINE. AGRICULTURAL, LIVESTOCK, POULTRY, ANIMAL HUSBANDRY, AND FORESTRY OPERATIONS.
- Our address:PASEO DE LA CONSTITUCIÓN, 4, ZIP 03650, PINOSO (Alicante)
- Our contact phone:966938029
- Our contact email address:bcuenca@gruporetse.com
- Our website:www.casadelaarsenia.com
- For your trust and security, we inform you that we are an entity registered in the Alicante Mercantile Registry on 12/05/2019 T 4259, F 222, S 8, H A 167815, I/A 1.
¿Para qué vamos a usar sus datos?
As a general rule, your personal data will be used to communicate with you and provide you with our services.
Also, they can be used for other activities, such as sending you advertising or promoting our activities.
Why do we need to use your data?
Your personal data is necessary for us to interact with you and provide our services. In this regard, we will provide you with a series of checkboxes that will allow you to make clear and simple decisions about the use of your personal information.
Who will have access to the information we request?
As a general rule, only personnel from our entity who are duly authorized will have access to the information we request.
Similarly, entities that need access to your personal information in order for us to provide our services may also have knowledge of it. For example, our bank will have access to your data if the payment for our services is made by card or bank transfer.
Likewise, public or private entities to whom we are obliged to provide your personal data in compliance with a law will have access to your information. For example, the Tax Law requires providing the Tax Agency with certain information about economic transactions that exceed a specified amount.
In the event that, aside from the aforementioned cases, we need to disclose your personal information to other entities, we will first request your permission through clear options that will allow you to make a decision in this regard.
How are we going to protect your data?
We will protect your data with effective security measures based on the risks involved in using your information.
To this end, our entity has approved a Data Protection Policy and conducts annual controls and audits to ensure that your personal data is secure at all times.
Will we send your data to other countries?
In the world, there are countries that are safe for your data and others that are not so much. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not secure from the perspective of data protection.
In the event that, in order to provide you with the service, it is necessary to send your data to a country that is not as secure as Spain, we will always request your permission beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.
How long will we keep your data?
We will retain your data during our relationship and as long as required by law. Once the applicable legal periods have expired, we will proceed to delete them securely and in an environmentally friendly manner.
¿What are your data protection rights?
At any time, you can contact us to find out what information we have about you, correct it if it is incorrect, and delete it once our relationship has ended, if legally possible.
También tiene derecho a solicitar el traspaso de su información a otra entidad. Este derecho se llama “portabilidad” y puede ser útil en determinadas situaciones.
To request any of these rights, you must submit a written request to our address, along with a photocopy of your ID, in order to identify you.
In the offices of our entity, we have specific forms to request these rights and we offer you our assistance in completing them.
To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were interested in receiving advertising about our products or services at some point, but no longer wish to receive any more advertising, you can notify us through the objection form available at our entity's offices.
In case you believe your rights have been neglected, where can you file a complaint?
If you believe that your rights have not been respected by our organization, you may file a complaint with the Spanish Data Protection Agency through any of the following means:
- Electronic headquarters: www.agpd.es
- Postal address:
Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid - By phone:
Tel. 901 100 099
Tel. 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or legal representative.
Will we create profiles about you?
Our policy is not to create profiles of the users of our services.
However, there may be situations in which, for the purposes of providing the service, commercial or otherwise, we need to create information profiles about you. One example could be the use of your purchase or service history to offer you products or services tailored to your tastes or needs.
In such case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.
Will we use your data for other purposes?
Nuestra política es no usar sus datos para otras finalidades distintas a las que le hemos explicado. Si, no obstante, necesitásemos usar sus datos para actividades distintas, siempre le solicitaremos previamente su permiso a través de opciones claras que le permitirán decidir al respecto.
